The deal, in plain language.
Short, because a long one is a sign someone is hiding something. Your statutory rights are listed first, since they outrank everything else here anyway.
Not yet signed off. These are the binding terms of sale and clause 6 appoints us as your agent for a customs declaration made in your name. The structure and the South African statutory points below are correct, but the binding wording needs a commercial attorney to review before launch. Remove this banner then.
1. Who you are dealing with
Smart Car Screens, a South African business. Registered name, registration number, VAT number and physical address to be inserted before launch, as required by section 43 of the ECT Act and section 26 of the Consumer Protection Act.
2. Your rights come first
Nothing in these terms limits your rights under the Consumer Protection Act or the ECT Act. Where anything here conflicts with either, they win.
3. What we sell
Third-party smartphone integration modules that add Apple CarPlay and Android Auto to a vehicle’s existing factory display. We are an independent retailer. We are not affiliated with, authorised or endorsed by Apple, Google or any vehicle manufacturer, and we do not claim their approval.
4. Fitment
We confirm compatibility against your VIN before dispatch. If we get it wrong, we cover the return and refund you in full. If you give us an incorrect VIN or decline to give one and the module does not fit, the standard cooling-off terms apply instead.
5. Price and payment
Prices are in rand, include VAT at 15%, and include air freight, import duty and local courier. Your price is fixed once payment clears. We reserve the right to correct an obvious pricing error before accepting an order, and to refund you in full if we do.
6. Import, and your position as importer of record
Where a module is not held in our South African stock, it is shipped direct from our supplier to you and declared to SARS as a personal import in your name. You are the importer of record for that consignment.
By ticking the importer authorisation at checkout you appoint us, and the clearing and forwarding agents we nominate, to make that customs declaration on your behalf; to use the identity or passport number you supplied for that declaration and for no other purpose; and to pay the duty, VAT and clearing charges on your account. You confirm the goods are for your own personal use and that the details you gave us are correct.
You pay nothing further. Every import cost is settled by us and is already included in the price you paid. If clearing costs more than we allowed for, we carry it. There is no circumstance in which we will invoice you for duty, VAT, storage or clearing after the fact.
What being importer of record means is that the consignment is declared in your name and you are responsible for the accuracy of the information you gave us for that declaration, including your identity number and your confirmation that the goods are for your own use. If a declaration is rejected or penalised because information you supplied was wrong, that is your responsibility.
It does not mean, and we do not ask it to mean, that you carry the risk of the goods themselves. We sold them to you, so we remain the supplier under the Consumer Protection Act and we answer for defects, fitness and quality exactly as if we had shipped them from a warehouse in Johannesburg. Any term that tried to shift that to you would be void under section 51 of the Act, so we have not written one.
Where a module ships from our own local stock, none of this applies. That is an ordinary domestic sale, and we do not collect an identity number for it.
7. Delivery
Imported modules reach a physical South African address inside the window quoted on the product page, currently two to three weeks. Modules held in local stock ship the next business day. Both are good-faith estimates rather than guarantees, and we will tell you promptly if one slips.
8. Warranty and returns
See the warranty page and the returns page. Both form part of these terms.
9. Installation is not included
We do not install. We will recommend a fitment centre, but we are not responsible for the work of an independent installer, and damage caused by incorrect installation is not covered by our warranty.
10. Limits
We are responsible for the module and for getting it to you. We are not liable for consequential loss, such as time off the road, beyond what the Consumer Protection Act requires of us.
11. Law and disputes
South African law applies. Talk to us first. If we cannot resolve it, you may refer the matter to the National Consumer Commission or an ombud, and you keep every right to do so.